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COVID-19 Protocols

The Phantoms Youth Hockey Organization takes the health and well being of all our families and players very seriously. We also realize that the COVID-19 pandemic is constantly changing and evolving. As such, we will rely on the most up-to-date information as provided by the CDC, Ohio Department of Health, and local Health Departments. We will closely follow the K-12 guidance for quarantine that the Ohio Department of Health issued for our school districts (shown below).

COVID-19 Rink Rules, Protocols and Guidelines*

COVID-19 Rink Rules, Protocols and Guidelines* 

PYHA will follow all mandates issued by the local and state government for youth hockey and the facilities that they are happening in. If there is any uncertainty regarding how to handle the situation, we will rely on the guidance of local health departments. That said, player and family safety are of the utmost importance to us, and as such, we are issuing the following rules and protocols for our organization.

  • If you are sick, STAY HOME.

  • ALL Players and Coaches (both PYHA families as well as opposing teams) MUST wear a mask when entering the Deep Freeze, and until they are ready to take the ice for practices or games. This includes time spent in the locker rooms. No exceptions.

  • All Coaches and Volunteers who participate in our Little Pens and Little Phantoms programs MUST wear a mask at all times during the program, including when on the ice.

  • During practices, Coaches and Players should follow social distancing protocols when on the ice and not in a drill (for example, when in line for a drill, keep space between players).

  • All dryland activities must be conducted outside for now and players and Coaches MUST remain at least 6 feet apart at all times. If this can not be done, the team should not be participating in dryland activities. You are encouraged to also consider Zoom meeting dryland alternatives.

  • If possible, please have your player dress before entering the rink (at least the majority of their gear). They can put their skates on when they enter the rink. We will continue to allow locker room usage for now, but again, everyone in the locker room MUST be masked and remain socially distanced.

  • Locker Room, Penalty Box, EMT, Scorekeeper, and Timekeeper volunteers MUST wear a mask when performing their duties.

  • All Spectators/Parents/Families are HIGHLY ENCOURAGED to wear a mask when entering the Deep Freeze. We do NOT currently have a spectator limit, but reserve the right to issue one.

  • Social Distancing must be adhered to during all events. 

  • Game Day Protocols - Opposing teams should enter the Deep Freeze NO MORE THAN 30 minutes prior to their game and are to leave the facility immediately after. Players should arrive partially dressed, and then proceed to their locker room (or other designated dressing area) to put their skates on and any final gear. Players must remain socially distanced in locker rooms/dressing areas. Players and Spectators should exit the building as soon as possible after the game has finished.

  • All players/people in the player’s household who test positive for COVID-19 need to report that diagnosis to the President of the PYHA immediately and that player will need to perform the proper isolation protocols. All reports will stay confidential due to privacy laws (however, if a family wishes to share that information with their team, they may). If a player, coach or family member tests positive for COVID-19, the team and Coaching staff will be instructed with proper quarantine and return to play protocols based on the most recent guidance. In general, we plan to follow the current guidance most school districts are following with regard to quarantine protocols.


*This policy may change at any time, due to new guidelines and recommendations and will be shared via our website. These guidelines were last updated September 14, 2021.

COVD-19 Refund Policy

If a portion of the season or the entire 2021-22 season is cancelled, your fees will be refunded for the events that were cancelled. Items that are non-refundable are tryout registration fees, PYHA fees ($50), and PAHL fees ($25).

Players will not be refunded if they are out sick or if they have to quarantine or isolate due to exposure to or testing positive for COVID-19. 

In the case of a total season cancellation, Sponsorship money that is collected before the season will either stay with the organization and be credited to the player’s team the following season or go back to that sponsor. If that player is not part of the organization the following season, the funds will stay with PYHA.